.page-faq {
  --faq-line: rgba(154, 163, 188, .14);
  --faq-rule-ink: rgba(25, 27, 34, .16);
  overflow-x: hidden;
}

.page-faq [data-chapter] {
  scroll-margin-top: calc(var(--header-h) + 24px);
}

/* ============ 首屏 ============ */
.page-faq .faq-hero {
  position: relative;
  padding: calc(var(--header-h) + 40px) 0 56px;
  background-color: var(--ink-0);
  overflow: hidden;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(to right, rgba(154, 163, 188, .08) 1px, transparent 1px),
    linear-gradient(to bottom, rgba(154, 163, 188, .08) 1px, transparent 1px);
  background-size: 80px 80px;
  pointer-events: none;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  top: -80px;
  right: -140px;
  width: 420px;
  height: 640px;
  background: linear-gradient(155deg, rgba(255, 106, 0, .22), rgba(106, 61, 245, .16) 65%, transparent);
  transform: skewX(-10deg);
  pointer-events: none;
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 1;
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: 28px;
}

.page-faq .faq-hero__title {
  margin: 16px 0 0;
  font-size: clamp(34px, 6.6vw, 74px);
  line-height: 1.06;
  letter-spacing: -.01em;
  transform: skewX(-4deg);
  transform-origin: left center;
  max-width: 16ch;
}

.page-faq .faq-hero__lede {
  margin: 24px 0 0;
  max-width: 60ch;
  color: var(--text-dim);
}

.page-faq .faq-hero__quick {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  margin-top: 32px;
}

.page-faq .faq-hero__facts {
  list-style: none;
  display: flex;
  flex-wrap: wrap;
  gap: 12px 34px;
  margin: 40px 0 0;
  padding: 20px 0 0;
  border-top: 1px solid var(--ink-2);
  font-size: 14px;
  color: var(--text-dim);
}

.page-faq .faq-hero__facts li {
  position: relative;
  padding-left: 20px;
}

.page-faq .faq-hero__facts li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 9px;
  width: 10px;
  height: 2px;
  background: var(--orange);
}

/* ============ 章节一：四步核对 ============ */
.page-faq .faq-steps__lede,
.page-faq .faq-reasons__lede,
.page-faq .faq-order__lede,
.page-faq .faq-resolve__lede,
.page-faq .faq-checksheet__lede,
.page-faq .faq-qa__lede {
  margin-top: 18px;
  max-width: 62ch;
}

.page-faq .faq-steps__figure,
.page-faq .faq-reasons__figure {
  margin: 36px 0 0;
}

.page-faq .step-rows {
  list-style: none;
  margin: 44px 0 0;
  padding: 0;
}

.page-faq .step-row {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  padding: 34px 0;
  border-top: 1px solid var(--ink-2);
}

.page-faq .step-row:last-child {
  border-bottom: 1px solid var(--ink-2);
}

.page-faq .step-row__num {
  font-size: clamp(74px, 15vw, 168px);
  line-height: .84;
  color: var(--orange);
}

.page-faq .step-row__graphic {
  color: var(--orange);
  max-width: 190px;
}

.page-faq .step-row__graphic svg {
  display: block;
  width: 100%;
  height: auto;
}

.page-faq .step-row__std {
  max-width: 62ch;
}

.page-faq .step-row__title {
  margin: 0 0 12px;
  font-family: var(--font-editorial);
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 600;
  color: var(--text);
}

.page-faq .step-row__std p {
  margin: 0 0 12px;
  color: var(--text-dim);
}

.page-faq .step-row__bad {
  padding-left: 14px;
  border-left: 2px solid var(--orange-deep);
  color: var(--text) !important;
  font-size: 15px;
}

/* ============ 章节二：常见原因 ============ */
.page-faq .faq-reasons .grid-bento {
  margin-top: 12px;
}

.page-faq .reason-card .bento__body {
  display: grid;
  gap: 16px;
}

.page-faq .reason-card__note {
  margin: 0;
  color: var(--text-dim);
}

.page-faq .reason-card__fix {
  margin: 0;
  padding-top: 14px;
  border-top: 1px solid var(--ink-2);
  color: var(--text);
  font-size: 15px;
}

.page-faq .reason-card__fix strong {
  color: var(--orange);
  font-weight: 700;
}

/* ============ 章节三：排查顺序 ============ */
.page-faq .order-track {
  list-style: none;
  margin: 40px 0 0;
  padding: 0 0 0 30px;
  border-left: 2px solid var(--ink-2);
}

.page-faq .order-track__item {
  position: relative;
  padding: 2px 0 34px;
}

.page-faq .order-track__item:last-child {
  padding-bottom: 0;
}

.page-faq .order-track__node {
  position: absolute;
  left: -39px;
  top: 6px;
  width: 12px;
  height: 12px;
  background: var(--ink-0);
  border: 2px solid var(--orange);
}

.page-faq .order-track__title {
  margin: 0 0 8px;
  font-family: var(--font-editorial);
  font-size: 20px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .order-track__item p {
  margin: 0;
  color: var(--text-dim);
  max-width: 60ch;
}

/* ============ 斜切虎纹换章带 ============ */
.page-faq .faq-divider {
  position: relative;
  height: 46px;
  background: var(--ink-0);
  overflow: hidden;
}

.page-faq .faq-divider::after {
  content: "";
  position: absolute;
  left: -3%;
  right: -3%;
  top: 8px;
  bottom: 8px;
  background: repeating-linear-gradient(
    100deg,
    var(--orange) 0 22px,
    var(--orange-deep) 22px 40px,
    transparent 40px 70px
  );
  transform: skewY(-1.4deg);
  opacity: .85;
}

/* ============ 章节四：登录前自查 ============ */
.page-faq .section--paper {
  background: var(--paper);
  color: var(--paper-ink);
}

.page-faq .section--paper .eyebrow {
  color: var(--orange-deep);
}

.page-faq .section--paper .lede {
  color: var(--paper-dim);
}

.page-faq .checksheet__list {
  list-style: none;
  margin: 36px 0 0;
  padding: 0;
  display: grid;
  gap: 1px;
  background: var(--faq-rule-ink);
  border-top: 1px solid var(--faq-rule-ink);
  border-bottom: 1px solid var(--faq-rule-ink);
}

.page-faq .checksheet__item {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr);
  gap: 8px 18px;
  align-items: start;
  padding: 22px 20px;
  background: var(--paper);
}

.page-faq .checksheet__box {
  width: 14px;
  height: 14px;
  margin-top: 6px;
  border: 2px solid var(--paper-dim);
}

.page-faq .checksheet__key {
  font-family: var(--font-editorial);
  font-size: 19px;
  font-weight: 600;
  color: var(--paper-ink);
}

.page-faq .checksheet__text {
  margin: 0;
  grid-column: 2 / -1;
  color: var(--paper-dim);
}

/* ============ 章节五：联系支持 ============ */
.page-faq .resolve-grid {
  display: grid;
  gap: 1px;
  margin-top: 40px;
  background: var(--ink-2);
  border: 1px solid var(--ink-2);
}

.page-faq .resolve-panel {
  background: var(--ink-1);
  padding: 28px 22px;
}

.page-faq .resolve-panel__title {
  margin: 0 0 20px;
  font-family: var(--font-editorial);
  font-size: 20px;
  font-weight: 600;
  color: var(--text);
}

.page-faq .resolve-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .resolve-list li {
  position: relative;
  padding-left: 22px;
  color: var(--text-dim);
}

.page-faq .resolve-list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 12px;
  width: 10px;
  height: 2px;
  background: var(--orange);
}

.page-faq .resolve-panel--contact .copy-field {
  margin-bottom: 12px;
}

.page-faq .resolve-panel__note {
  margin: 0 0 20px;
  font-size: 14px;
  color: var(--text-dim);
}

/* ============ 章节六：高频问答 ============ */
.page-faq .faq-list {
  margin-top: 36px;
  max-width: 900px;
}

.page-faq .faq-item {
  border-top: 1px solid var(--faq-rule-ink);
}

.page-faq .faq-item:last-child {
  border-bottom: 1px solid var(--faq-rule-ink);
}

.page-faq .faq-item__q {
  display: flex;
  align-items: baseline;
  gap: 18px;
  padding: 20px 0;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-editorial);
  font-size: clamp(17px, 2vw, 20px);
  font-weight: 600;
  color: var(--paper-ink);
  transition: color .2s var(--ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:hover,
.page-faq .faq-item__q:focus-visible {
  color: var(--orange-deep);
}

.page-faq .faq-item__icon {
  position: relative;
  flex: 0 0 auto;
  margin-left: auto;
  width: 18px;
  height: 18px;
  border: 1px solid rgba(25, 27, 34, .35);
  align-self: center;
}

.page-faq .faq-item__icon::before,
.page-faq .faq-item__icon::after {
  content: "";
  position: absolute;
  background: var(--orange-deep);
  transition: transform .25s var(--ease), opacity .25s var(--ease);
}

.page-faq .faq-item__icon::before {
  left: 3px;
  right: 3px;
  top: 50%;
  height: 2px;
  margin-top: -1px;
}

.page-faq .faq-item__icon::after {
  top: 3px;
  bottom: 3px;
  left: 50%;
  width: 2px;
  margin-left: -1px;
}

.page-faq .faq-item[open] .faq-item__icon::after {
  transform: scaleY(0);
  opacity: 0;
}

.page-faq .faq-item__a {
  margin: 0;
  padding: 0 0 22px;
  max-width: 78ch;
  color: var(--paper-dim);
}

.page-faq .faq-qa__tail {
  margin: 36px 0 0;
  color: var(--paper-dim);
  font-size: 15px;
}

.page-faq .faq-qa__tail a {
  color: var(--paper-ink);
  border-bottom: 1px solid var(--orange-deep);
  padding-bottom: 1px;
}

.page-faq .faq-qa__tail a:hover,
.page-faq .faq-qa__tail a:focus-visible {
  color: var(--orange-deep);
}

/* ============ 响应式 ============ */
@media (min-width: 640px) {
  .page-faq .checksheet__item {
    grid-template-columns: 24px minmax(120px, 200px) minmax(0, 1fr);
    align-items: baseline;
    padding: 22px 24px;
  }

  .page-faq .checksheet__box {
    margin-top: 2px;
  }

  .page-faq .checksheet__text {
    grid-column: auto;
  }
}

@media (min-width: 860px) {
  .page-faq .order-track {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 0 34px;
    padding: 34px 0 0;
    border-left: 0;
    border-top: 2px solid var(--ink-2);
  }

  .page-faq .order-track__item {
    padding: 0;
  }

  .page-faq .order-track__node {
    left: 0;
    top: -41px;
  }

  .page-faq .resolve-grid {
    grid-template-columns: minmax(0, 1fr) minmax(0, 1.05fr);
  }

  .page-faq .resolve-panel {
    padding: 34px 32px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero {
    padding: calc(var(--header-h) + 72px) 0 84px;
  }

  .page-faq .step-row {
    grid-template-columns: minmax(150px, 210px) minmax(150px, 220px) minmax(0, 1fr);
    gap: clamp(24px, 4vw, 56px);
    align-items: center;
    padding: 64px 0;
  }

  .page-faq .step-row__std {
    padding-right: 24px;
  }
}

@media (max-width: 720px) {
  .page-faq .faq-hero::after {
    right: -220px;
    opacity: .6;
  }

  .page-faq .faq-hero__title {
    transform: skewX(-3deg);
  }

  .page-faq .faq-hero__facts {
    gap: 10px 24px;
  }
}
<<<END>>>